Inn on Broadway Policies

PRIVACY POLICY

The Inn on Broadway is a United States-based business that complies with applicable laws to protect your personal information. As a data controller, upon consent, we collect and process your personal information to provide you with superior service, analyze your travel and accommodation preferences, and inform you of specials, packages, and events. You may withdraw your consent at any time.

We take the protection of your stored data very seriously and adhere to the regulations set forth by the General Data Protection Regulation (GDPR) and other applicable data protection laws. We have updated our Privacy Policy to ensure transparency regarding the data we collect, how we use it, and how you can control your personal information.

Individuals located in the European Union have the right to request access to, modification of, or deletion of their personal information. Unless required otherwise by law, we will honor such requests upon successful identity verification.

The Inn on Broadway has implemented reasonable physical, technical, and organizational safeguards to protect against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of personal data. Customers and visitors will be promptly notified in the event of any known unauthorized access to or use of personal data.

We may amend this policy at any time by posting a revised version on our website. Please check back periodically for updates. For inquiries regarding our privacy policy, contact us at info@innonbroadway.com.

COLLECTION AND STORAGE OF PERSONAL DATA

The processing of personal data, such as a name, address, email address, or telephone number, shall, to the best of our knowledge, be in line with the General Data Protection Regulation (GDPR) and applicable country-specific data protection regulations.

• We collect personal data only to facilitate accommodations in a secure and lawful manner, in compliance with relevant regulations.
• Guests provide consent by entering their personal data and confirming reservations via our booking system.
• The personal data we collect includes:
  • Name
  • Address
  • Phone number
  • Email address
  • Credit card details
• We do not collect personal data for accompanying children under 16. We do not use personal data for profiling purposes.
• We do not sell or share collected personal data with third parties.
• Subscribers to email updates will remain on our mailing list until they opt out.
• Guests may request the removal of their personal data from our marketing databases at any time.

If you wish to update, remove, or request access to your data collected through our website or marketing team, you may do so via our website or by emailing info@innonbroadway.com.

In the event of a data breach or theft, we will immediately report the incident to the appropriate regulatory authorities.

CUSTOMER ACCESS TO DATA REQUESTS

If a customer requests access to their personal data, we will provide it free of charge.

We communicate stored personal data to guests through booking confirmations and arrival details. Credit card information is transmitted securely and only provided upon specific, authorized requests.

VISITING OUR WEBSITE

By visiting our website, you consent to the collection and use of your personal data as described in this policy. If you do not agree with these terms, please refrain from using our website. Where required by applicable law, we will seek explicit consent to process personal data collected or volunteered by you. Any consent given is entirely voluntary.

COOKIES

Our website uses cookies to enhance user experience and provide personalized services. Cookies help recognize repeat visitors, streamline navigation, and store preferences.

Visitors may opt out of cookie storage at any time by adjusting their browser settings.

EMAIL MARKETING

We operate an email marketing program to inform consented subscribers about news, specials, and events. Subscribers opt in through an online automated process that requires explicit consent.

• Email marketing messages may contain tracking technology to monitor engagement, geographic location, and other metrics.
• Subscribers may opt out of receiving emails at any time by clicking the unsubscribe link in emails.

SUBSCRIPTIONS TO NEWSLETTERS

Our customers receive newsletters regarding offers, specials, and events. To receive our newsletter, customers must:

1. Provide a valid email address.
2. Consent to receive communications.

We do not share subscriber data with third parties. Customers may unsubscribe at any time via the unsubscribe link in the newsletter or by contacting us directly.

EXTERNAL WEBSITE LINKS & THIRD PARTIES

While we strive to include only safe and relevant external links, we cannot guarantee or verify the content of externally linked websites. Visitors click on external links at their own risk. The Inn on Broadway is not liable for any damages or issues arising from third-party website visits.

CONTACT US

For any questions regarding this Privacy Policy, please contact us:

Inn on Broadway
26 Broadway, Rochester, NY 14607
Phone: (585) 232-3595
Website: www.innonbroadway.com
Email: info@innonbroadway.com

This policy is subject to updates and revisions as needed.